The trust your clients place in you and your company is the most essential aspect of business. Alfa Insurance – Ben McWhorter Agency opened in 2021, and each day, McWhorter and his staff work to earn that confidence and to serve to the best of their ability.
After starting his career nine years ago at a local independent agency, he found an appreciation for the industry and its impact on customers and their families. As his experience grew, he became a licensed agent to run his own agency. “As I sought the opportunity to open my own agency, one of the most important factors was the ability to remain in Rome to be near family,” stated McWhorter. During this time, a mutual acquaintance introduced him to the Regional Manager for Alfa Insurance. After the meeting, McWhorter was offered the opportunity to represent them in the Rome and Floyd County areas. McWhorter says, “After meeting, I felt it would be a good match for me and my family. We decided to move forward with me opening an agency from scratch. I was up for the challenge. However, shortly after, I received a call that one of the agents here had submitted his resignation, and I was able to purchase their business and begin my career with Alfa.”
The original company that would become Alfa Insurance was founded in Alabama in 1946. The company soon expanded to Mississippi and Georgia and continues to grow throughout the country. Alfa and its independent agents represent the foundational principles of the company – Faith, Family, Community, and Integrity. The principles of the company are very important to Ben and his staff. “Our goal working with clients is to create a relationship and not perform transactions. We work to provide the best possible policies to fill their needs and to be a source of information, so they know exactly what they are getting,” Ben said.
One aspect that makes Alfa stand out to its agents as well as its customers is the agents and claims teams are all Alfa employees. When a client experiences the need to file a claim, each agent has a dedicated team of adjusters. This allows the agent to create a bond and trust that their clients will be able to be served fairly and promptly.
While the majority of policies are written under the Alfa umbrella, the agency has the opportunity to work with multiple companies to ensure everyone can get the coverage they need. The company also offers life insurance, commercial insurance, pet insurance, and is currently onboarding health insurance for small groups. “There really isn’t anything we can’t cover. Our clients can rest easy knowing all of the auxiliary companies are fully vetted by Alfa, and can expect the same quality service,” McWhorter stated.
Since opening the agency, McWhorter has been pleased with the growth of the company and the confidence entrusted by his clients. He has welcomed two Associate Agents, Brady Drummond, and Drew Estes. Both of which are working toward their full licensing.
In addition to Rome, the agency also serves the Armuchee, Lindale, Rockmart, Cedartown, Cartersville, Summerville, Calhoun, and Adairsville communities. Alfa Insurance – Ben McWhorter Agency is located in downtown Rome at 601 East First Street. For more information visit www.alfainsurance.com/agents/ben-mcwhorter or call 706.234.8686.
